Privacy Policy

For Users of CII – JobConnect Portal

1. Introduction

The CII – Rahul Bajaj Centre of Excellence on Skills, established under the Confederation of Indian Industry (CII), is dedicated to supporting youth employability through its CII JobConnect Portal and comprehensive skill development services. We deeply value your trust and are committed to protecting your privacy and personal data whilst providing exceptional career-related services.
This Privacy Policy outlines how we collect, use, store, disclose, and safeguard the information you provide whilst using our digital platform, mobile applications, and related services. We are committed to maintaining the highest standards of data protection and transparency in all our operations.
By registering with, accessing, or using the JobConnect portal and related services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy and the data practices described herein.

2. Scope of This Policy

This Privacy Policy applies to:

• All users (job seekers, trainees, employers, or counsellors) accessing the JobConnect portal via web or mobile.
• All data collected, processed, and stored by the portal, its applications, and affiliated support systems.
• All interactions, including job applications, profile updates, training enrolments, communications, and portal usage analytics.

3. Information We Collect

We collect the following categories of data to provide a seamless and customised user experience:

A. Personal Information

• Full name
• Email address
• Contact number
• Gender and date of birth
• Residential address (city, state, pincode)
• Educational qualifications and certificates
• Resume or CV
• Employment history and skill sets
• Career preferences and desired sectors

B. Usage Data (collected automatically during portal usage):

• Device IP address and type
• Browser type and version
• Pages visited and time spent on each page
• Login time, date, and session details
• Clickstream data and navigation paths
• Diagnostic and crash data

4. How We Use Your Information

Your data is processed to:

• Create and manage your CII JobConnect account
• Match your profile with relevant job, internship, or training opportunities
• Send notifications, updates, alerts, and recommendations based on your interests
• Support employers in shortlisting and reaching potential candidates
• Enhance portal features, troubleshoot issues, and improve functionality
• Generate insights for reporting and measuring the impact of career services
• Ensure compliance with government guidelines for employment and skilling
• We may also use your data to communicate upcoming events, seminars, career fairs, and initiatives run by CII CoE and its partners, unless you choose to opt out.

5. Use of Cookies and Tracking Technologies

We use cookies, tags, and other tracking technologies to:

• Improve user experience and personalise your interaction
• Understand how visitors navigate the portal
• Maintain session integrity and secure user access

You can manage cookie preferences via your browser settings. Disabling cookies may limit access to certain features.

6. Third-Party Service Providers

To efficiently run the JobConnect portal, we may engage trusted third-party vendors for:

• Cloud hosting and database management
• Resume parsing and matching algorithms
• SMS/email communication services
• Analytics and data reporting
• Technical support and user engagement

These providers are contractually obligated to maintain strict confidentiality, adhere to data protection standards, and use your information solely for authorised purposes.

7. Information Sharing and Disclosure

We uphold the principle of data minimisation and purpose-specific sharing. Your information may be disclosed under the following limited circumstances:

• With Employer Partners: To connect job seekers with suitable opportunities. Only relevant data is shared with verified recruiters.
• With Skill Councils and Institutions: For enrolment in certified training programmes or employment-linked assessments.
• With Government Agencies: If required under law or to comply with regulatory frameworks and national skilling mandates.
• With Technical Providers: As needed to operate platform features, under strict confidentiality agreements.

We do not sell, lease, or rent your personal information to unaffiliated third parties or advertisers.

8. Data Security and Retention

We are committed to protecting your data using best-in-class security protocols:

• Encrypted data transmission (HTTPS)
• Secure server infrastructure and firewalls
• Role-based access controls
• Regular system audits and vulnerability assessments

Your information is retained:
• As long as your account remains active
• As required for fulfilling service obligations
• As mandated by applicable laws and compliance frameworks
Upon request or inactivity, personal data may be anonymised or securely deleted, except where retention is necessary for legal or audit purposes.

9. Your Rights as a User

You have the right to:

• Access your personal data and review your profile
• Request corrections or updates to inaccurate information
• Withdraw consent for data processing at any time
• Delete your account or request deletion of stored data (subject to regulatory requirements)
• Opt out of non-essential communications, such as promotional alerts

To exercise these rights, please contact our support team using the contact details provided below.

10. Policy on Children's Privacy

The JobConnect portal is intended for individuals aged 18 years and above. We do not knowingly collect data from minors. If any data is inadvertently collected from individuals below the age of 18, it will be deleted upon verification.

11. Changes to This Privacy Policy

This Privacy Policy may be revised from time to time to reflect legal updates, platform improvements, or changes in service practices. When we update the policy:

• The revised date will be indicated at the top of the page
• Users may be notified via portal alerts or email
• Continued use of the portal after updates implies your acceptance of the new policy terms

We encourage users to review this page periodically.